Our spa is dedicated to providing a seamless, relaxing, and uplifting experience—from the moment you book with us to the time you leave feeling refreshed. To keep our clients well-informed, we may send a variety of communications:

1. Appointment Reminders - We'll send timely reminders via SMS, email, or calls to help you keep track of your scheduled visits and be well-prepared for any treatments or services.

2. Special Offers & Promotions - Look out for messages on exclusive promotions, discounts, and special packages. These may include seasonal offers, loyalty rewards, or new service introductions.

3. Service Updates - If there are any changes to our service menu, pricing, or hours, we’ll inform you in advance to ensure smooth scheduling and full transparency.

4. Educational Content - As part of our commitment to your wellness and beauty, you may receive tips, product information, and skincare advice to enhance your at-home routine and complement your spa treatments.

5. Feedback Requests - To continuously improve, we may ask for feedback through surveys or reviews. Your insights help us deliver the best experience possible.

6. Event Invitations - Occasionally, we host events such as product launches, open houses, or beauty workshops. Invitations to these exclusive events are sent to our valued clients.

All communications will be kept relevant and mindful of your preferences. You may opt out of any non-essential messages at any time by updating your contact preferences. We respect your privacy and are here to enhance your spa experience, every step of the way.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] or (+1 585-548-0440)

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, please refer to our privacy policy.

Changes to Our Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted the privacy policy page, and by continuing to use our services, you agree to the updated policy.

Contact Us

For any questions about this Privacy Policy or our data practices, please reach out to us at [email protected].